If you live in Erie County and are having trouble filing your taxes this year, help is now just a phone call away.

Residents of Erie County and the City of Buffalo can now just call 2-1-1 to get free tax advice within the county.

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The free advice is offered by the Erie County Department of Social Services and is open to anyone in the county regardless of their income level. Even if you had no income in 2021, you could still be owed money based on expanded tax credits.



tax credits
  • Child and dependent care credit
  • College tuition credit
  • Earned income credit
  • Empire State child credit
  • Household credit
  • Noncustodial parent earned income credit
  • Real property tax credit
  • Historic homeownership rehabilitation credit
  • Farmers' school tax credit
  • Conservation easement credit
  • Property tax relief credit
  • Real property tax relief credit
  • STAR credit

2-1-1 also offers several other services for county and city residents. From legal services to health and wellness information, 2-1-1 is a valuable source of information for county and city residents.

You can also search all the services offered by 2-1-1 online at their website 211wny.org.

If you are looking to help residents get help, you can donate to the 2-1-1 services or volunteer to be part of their program.

2-1-1 teams up with non-profits like The Salvation Army, WNYHeroes, VolunteerWNY to help people connect with those in need in Western New York.

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