The Erie County Auto Bureau will reopen to limited in-person transactions, according to Erie County Clerk Mickey Kearns.

Enter your number to get our free mobile app

He tells NEWS 4 BUFFALO (WIVB-TV) all visits are by appointment only and that the auto bureau will start Step 1 of reopening on Wednesday.

The DMV’s set to reopen are the Southtowns Auto Bureau, located in the Southgate Plaza, the Northtowns Auto Bureau, located in the Sheridan Plaza, the Downtown Auto Bureau, located in the Rath Building, and the Cheektowaga Auto Bureau, located in the Urbandale Plaza.

Some of the transactions that will be available:

  • Replace a title
  • Replace lost registration documentation
  • Replace lost registration renewal
  • Registering a vehicle, trailer, or boat
  • Plate surrenders (please utilize drop box at each office. Place in surrender envelope available onsite and FS6T will be mailed to you for you to submit to insurance carrier)
  • Address change to license or registration

A more detailed list of transactions is available here.

The auto bureau will start taking calls on their appointment hotline for those without computers, and those applying for CDL permit and, or amendment testing. The number is 716-858-7450.

Appointment hours are 8:30 a.m. to 3:30 p.m. Monday through Friday, Kearns says.

Customers should arrive no more than 15 minutes before the appointment. The Bureau also reserves the right to cancel the appointment if a customer arrives 15 minutes late.

You can make a reservation by clicking here.

Customers are asked to bring a pen to complete the required documents, wear PPE, and practice social distancing at all times.

Staff is also required to wear the appropriate PPE when interacting with each other and the public. There will also be frequent cleaning and disinfecting of all areas accessible to the public and employees.

Appointments will help people from waiting in long lines.

Kearns asks the public not to call the appointment line to ask DMV questions. For all DMV questions, call the NYS DMV at 1-518-486-9786.